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PrimaDonna SoulThe machine emits noises or small puffs of steam while not in use

PrimaDonna Soul

The machine emits noises or small puffs of steam while not in use

! IMPORTANT ! Free Software Update ! Before reading the solution to your question, please check this important information:

Your PrimaDonna Soul coffee machine may need a software update. Here's how to determine if your machine needs it.

First, locate the serial number on your machine. You can find it on the side of the machine, behind the water tank, as shown in the images below.


Next, check if the numbers in the red box fall within the following ranges:

- Between 220915 and 221020

- Between 230420 and 240201
.

If your serial number falls within these ranges, your coffee machine requires a software update.
Please learn more about how to update your machine's software below:

.

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