De'Longhi Coffee Machines Help Center
Autentica CappuccinoMessage: GENERAL ALARM
Autentica Cappuccino
Try this solution

Clean the inside of the appliance thoroughly

Possible cause:
The inside of the appliance is very dirty.

If the message is still displayed after cleaning, contact a service centre.

The following parts of the machine must be cleaned regularly:

  • coffee grounds container (A13),

  • drip tray (A12),

  • water tank (A18),

  • coffee spouts (A8),

  • pre-ground coffee funnel (A2),

  • infuser (A17), accessible after opening the service door (A16),

  • touch screen (B)

  • milk container

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