De'Longhi Coffee Machines Help Center
MaestosaThe cold coffee is hot
The cold coffee is hot
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Make sure to use the right quantity of ice

Possible cause:
Too much, or the wrong quantity of ice has been used.

For the best results, use 9 ice cubes (45 g) for one cup, and 18 ice cubes (90 g) for 2 cups.

See the following video for comprehensive instructions:

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