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De'Longhi Coffee Machines Help Center
PrimaDonna ESAM6620Message: Empty grounds container

PrimaDonna ESAM6620

Message: Empty grounds container

Try this solution

Clean the grounds container

Possible cause:
The grounds container is full.

Follow the step-by-step guide:



When removing the drip tray, the grounds container must be emptied, even if it contains few grounds. If this is not done, when you make the next coffees, the grounds container may fill up more than expected and clog the machine.


Important! Danger of burns

If you make a number of cappuccinos one after the other, the metal cup tray becomes hot. Wait for it to cool down before touching it and handle it from the front only.


Remove the drip tray and grounds container


Empty the drip tray and grounds container

Clean thoroughly to remove all residues left on the bottom. This can be done using the spatula on the brush provided.


Put the drip tray complete with grille and grounds container back in the coffee machine

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