Skip to Content
De'Longhi Coffee Machines Help Center
PrimaDonna ESAM6620The coffee is not hot

PrimaDonna ESAM6620

The coffee is not hot

Try this solution

Perform a rinse cycle before delivering the coffee

Potential cause:
The infuser has cooled down because 2/3 minutes have elapsed since the last coffee was made.

Follow the step-by-step guide:


Please note:

  • If the coffee machine is not used for more than 3-4 days, when you turn it on again, it is strongly recommended to perform 2-3 rinses before use.

  • After cleaning, it is normal for the grounds container to contain water.


Place a container with a minimum capacity of 100 ml under the spouts


Press the settings menu


Select "Rinsing"


Press "OK" to start delivery

After a few seconds , hot water is delivered to clean and heat the coffee machine's internal circuit. To stop rinsing, press "Cancel" or wait for rinsing to stop automatically.

Need more help?

Ask a different questionPrimaDonna ESAM6620
Select a different product
On this page
© 2024|Sitemap