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PrimaDonna SoulMessage: General alarm: refer to user manual / Coffe Link App

PrimaDonna Soul

Message: General alarm: refer to user manual / Coffe Link App

! IMPORTANT ! Free Software Update ! Before reading the solution to your question, please check this important information:

Your PrimaDonna Soul coffee machine may need a software update. Here's how to determine if your machine needs it.

First, locate the serial number on your machine. You can find it on the side of the machine, behind the water tank, as shown in the images below.

Next, check if the numbers in the red box fall within the following ranges:

- Between 220915 and 221020

- Between 230420 and 240201

If your serial number falls within these ranges, your coffee machine requires a software update.
Please learn more about how to update your machine's software below:


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