De'Longhi Coffee Machines Help Center
PrimaDonna SoulMessage: If needed, fill milk container using the refill lid
PrimaDonna Soul
Message: If needed, fill milk container using the refill lid
Try this solution

Open the refill lid on the milk container and pour in the milk without exceeding the MAX level

Possible cause:
While preparing milk-based beverages, if the milk in the container is not enough to make the selected beverage, the appliance recommends you top up the container without removing it.

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