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PrimaDonna ESAM6620Message: Insert infuser assembly

PrimaDonna ESAM6620

Message: Insert infuser assembly

Try this solution

Make sure the infuser is properly inserted

Possible cause:
The infuser has not been properly replaced after cleaning.

Follow this step-by-step guide:

1

Important

The infuser may not be extracted when the coffee machine is on.

2

Turn off the coffee machine

3

Remove the water tank

4

Open the infuser door positioned on the right side of the coffee machine

5

Press the 2 coloured release buttons inwards and at the same time pull the infuser outwards

6

Replace the infuser by sliding it onto the internal support, then push the PUSH symbol fully in until it clicks into place.


Please note:
If the infuser is difficult to insert, before insertion, squeeze the
two levers shown in the figure to make it smaller

7

Once inserted, make sure the two coloured buttons have popped out again

8

Close the infuser door

9

Put the water tank back

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