delonghi

**Possible cause:**
Cappuccino maker dirty.

Clean the cappuccino maker

**Possible cause:**
The  milk  is  not  cold  enough  or  is  not  semi-skimmed.

We recommend using fresh, semi-skimmed or skimmed milk at refrigerator temperature (around 5°C).  
  
Milk at this temperature is optimal for forming micro air bubbles, a prerequisite for obtaining a thick foam which also acts as a thermal insulator because it keeps the coffee and milk warm.

If  the result is not as you wished, try changing brand of milk.

How can I improve the quality of my frothed milk?

Try this solution

Clean the cappuccino maker

1. Deliver a little water by pressing the OK button

2. Press the same button again to stop the flow of hot water

3. Wait a few minutes for the cappuccino maker to cool down

4. Turn counter clockwise the cappuccino maker downwards to remove it

5. Move the cappuccino/hot milk ring upwards

6. Slide the nozzle downwards

7. Make sure the two holes shown by the arrows are not blocked

8. Replace the nozzle and move the ring downwards

9. Wash all parts of the cappuccino maker thoroughly with a sponge and warm water

10. Put the cappuccino maker back on the nozzle, turning it clockwise and pushing it upwards until it is attached