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ProductPrimaDonna Class
PrimaDonna Class

Common issues

At the end of descaling, the appliance requests a third rinse
Descale light is flashing frequently
How can I improve the quality of my frothed milk?
I see a displayed message on my machine
I see a displayed symbol on my coffee machine
Message: ADD COFFEE, COFFEE MAX. 1 MEASURE
Message: ADD PRE-GROUND COFFEE MAX. 1 MEASURE
Message: CLEANING UNDERWAY, PLEASE WAIT
Message: DESCALING NEEDED, PRESS OK TO START (~45 MIN)
Message: EMPTY GROUNDS CONTAINER
Message: FILL BEANS CONTAINER
Message: FILL TANK WITH FRESH WATER
Message: GENERAL ALARM. REFER TO USER MANUAL / APP
Message: GROUND TOO FINE ADJUST MILL
Message: INSERT GROUNDS CONTAINER
Message: INSERT INFUSER ASSEMBLY
Message: INSERT MILK CONTAINER
Message: INSERT WATER SPOUT
Message: INSERT WATER TANK
Message: PRESS OK TO CLEAN OR TURN MILK DIAL
Message: REPLACE WATER SOFTENER FILTER, PRESS OK TO START
Message: SELECT A MILDER TASTE OR REDUCE COFFEE
Message: TURN DIAL TO CLEAN POSITION
Message: WATER CIRCUIT EMPTY, PRESS OK TO START
TURN THE MILK FROTH ADJUSTMENT DIAL
The coffee does not come out of one or both of the spouts
The coffee is delivered one drop at a time
The coffee is delivered too slowly
The coffee is not creamy
The coffee is not hot
The coffee is weak
The coffee machine does not come on
The coffee machine does not make coffee
The cup warmer is hot, even though it has been disabled
The infuser cannot be extracted
The machine emits noises or small puffs of steam while not in use
The milk contains large bubbles and squirts out of the milk spout or there is little froth
The milk does not come out of the spout