delonghi

**Possible cause:**
The cappuccino maker is dirty.

Follow the this step-by-step guide:

Clean the cappuccino maker

**Possible cause:**
The  milk  is  not  cold  enough  or  is  not  semi-skimmed.

We recommend using fresh, semi-skimmed or skimmed milk at refrigerator temperature (around 5°C).  
  
Milk at this temperature is optimal for forming micro air bubbles, a prerequisite for obtaining a thick foam which also acts as a thermal insulator because it keeps the coffee and milk warm.

If  the result is not as you wished, try changing brand of milk.

The milk is not frothed

Try this solution

Clean the cappuccino maker

1. Place a container under the cappuccino maker and deliver a little water for a few seconds by rotating the steam dial to the "I" position

2. Turn the steam dial to "0" to stop the flow of water

3. Wait a few minutes for the cappuccino maker to cool down

4. Grip the handle of the cappuccino maker tube firmly in one hand and with the other rotate the cappuccino maker anticlockwise

5. Remove the steam connection nozzle by pulling it downwards

6. Make sure the two holes shown by the arrow are not blocked

7. Wash all parts of the cappuccino maker thoroughly with a sponge and warm water

8. Reinsert the nozzle, then replace the cappuccino maker on the nozzle, turning it and pushing it upwards until it is attached