How can I improve the quality of my frothed milk?
Try this solution
Remove and clean all components
Possible cause:
The cappuccino maker is dirty.
Remove all components and clean them
thoroughly.
Follow the Step-By-Step guide below to achieve proper cleaning or watch the following video guide.
1. Important!
When cleaning the milk container, do not use detergents, abrasive sponges, or metal objects to remove any milk deposits.
Clean the milk container each time you prepare milk as described in this step by step guide
2. Remove the milk container lid and extract all removable components
3. Extract the milk intake tube
4. Turn the milk spout into the vertical position and pull to extract;
5. Press the button to extract the connector
6. Rinse components
In a dishwasher (recommended):
Rinse all components and the container with hot running water (at least 40°C), then place them in the top basket of the dishwasher and run a programme at 50°C, e.g. standard ECO.
By hand:
Rinse all components and the container with hot running water (at least 40°C), to remove all visible milk residues, making certain to direct the water through all the holes of the lid (image below). Next immerse all the components in hot tap water (at least 40°C) with a mild/neutral washing-up liquid for at least 30 minutes. Rinse thoroughly with hot tap water rubbing each one individually between fingers and thumbs.
7. Make sure the air groove (in enlargement) is clean
Rinse the milk carafe connector thoroughly Take particular care to ensure that there are no milk residues in the air channel (see enlargement) (Image below): scrape the channel clean if need be, using a toothpick
8. Dry all the components with a clean dry cloth
9. Push the connector fully home
When securely inserted, the connector can be detached only by pressing the release button on the lid.