PrimaDonna SoulCommon issuesMessage: Fill water tank and empty grounds container
PrimaDonna Soul

Message: Fill water tank and empty grounds container

Try this solution

Fill the water tank and empty the grounds container

Possible cause:
The amount of water in the tank is not enough to make the beverage and the message to empty the grounds container will be displayed shortly.

Follow the step-by-step guide on how to empty the grounds container:

How-to guide

1. IMPORTANT

When removing the drip tray, the grounds container must be emptied, even if it contains few grounds. If this is not done, when you make the next coffees, the grounds container may fill up more than expected and clog the machine.

2. Important! Danger of burns

If you make a number of cappuccinos one after the other, the metal cup tray becomes hot. Wait for it to cool down before touching it and handle it from the front only.
image

3. Remove the drip tray and grounds container

4. Empty the drip tray and grounds container

Clean thoroughly to remove all residues left on the bottom. This can be done using the spatula on the brush provided.
image

5. Put the drip tray complete with grille and grounds container back in the coffee machine