ProductPrimaDonna SoulThe App indicates a problem, but there is no problem with the coffee machine
PrimaDonna Soul

The App indicates a problem, but there is no problem with the coffee machine

Try this solution

Disable connectivity, then enable again

Possible cause:
The data between the appliance and App are not synchronised.

Follow the step by step-guide:

How-to guide

1. Press the settings menu

2. Select "Connectivity"

3. Press "Next"

4. Enable the Wi-Fi connection and remote control (via the De'Longhi Coffee Link App)

The coffee machine PIN, needed to connect by App, is displayed on the screen.

5. Press "←" to save the new selection and go back to the homepage