PrimaDonna EliteCommon issuesMessage: REPLACE WATER SOFTENER FILTER, PRESS OK TO START
PrimaDonna Elite

Message: REPLACE WATER SOFTENER FILTER, PRESS OK TO START

Try this solution

Press "OK" to replace the filter, or "ESC" to carry out the procedure later

Possbile cause:
The water softener filter is exhausted.

How-to guide

1. Remove the water tank and used up filter

2. Remove the new filter from the packaging

3. Press B10 or B8 until "WATER FILTER" is displayed

4. Press "PLAY"

"REPLACE FILTER" is displayed.

5. Press "PLAY" again

"TURN DATE INDICATOR TO DISPLAY NEXT 2 MONTHS" is displayed.

6. Turn the date indicator disk until the next two months of use are displayed

Then, press "NEXT". "RUN WATER INTO FILTER
HOLE UNTIL IT COMES OUT FROM OPENINGS" is displayed.

7. Run tap water through the hole in the filter until water comes out of the openings at the side for more than a minute

Then, press "NEXT".

8. Extract the tank from the appliance and fill with water

"IMMERSE FILTER IN THE WATER TANK LETTING AIR BUBBLES ESCAPE" is displayed.

9. Insert the filter in the water tank and immerse it completely for about ten seconds, sloping it and pressing it lightly to enable the air bubbles to escape

Press "NEXT". "INSERT FILTER INTO ITS HOUSING AND PUSH IT DOWN TO BOTTOM" is displayed.

10. Insert the filter in the filter housing and press as far as it will go

Press "NEXT". "INSERT WATER TANK" is displayed.

11. Close the tank with the lid, then put back the tank in the machine

"PLACE 0.5L CONTAINER UNDER SPOUTS, PRESS OK TO FILL FILTER" is displayed.

12. Place the container under the hot water/steam spout and press "OK"

Delivery begins and stops automatically. The filter symbol appears on the display alongside the time to indicate that the filter has been enabled. You can now use the coffee machine.